General Terms of Sale for Subscriptions

Version SUB-2026-11, effective November 15, 2026. Gold subscription and Platinum and Diamond tiers for ROBY TRADE suppliers.

1. Seller

Subscriptions are sold by Holding Conseil Power Tech LLC, a limited liability company organized under the laws of the State of Montana (United States), registered under number C1644433, with its registered office at 1001 S Main St, Ste 700, Kalispell, MT 59901, United States, which operates the ROBY TRADE platform (robytrade.com), hereinafter "ROBY TRADE". Contact: messaging in your account area, or telephone +1 406 505 9528.

2. Purpose and applicable documents

These terms govern the sale of digital service subscriptions offered to suppliers registered on ROBY TRADE. They supplement the platform's General Terms of Sale and Use; in the event of a conflict, these terms prevail for all matters relating to the subscription. Subscribing constitutes acceptance of these terms, in the version in force on the date of subscription.

3. Business customers only

The subscription is reserved for companies holding a supplier account and acting for business purposes. The subscriber provides its company name, its billing address and, where it has one, its tax identification number (VAT, GST, sales tax number, etc.). ROBY TRADE does not sell subscriptions to consumers and may refuse a subscription whose business nature has not been established.

4. Plans and benefits

• Free (no subscription): up to 10 products online at the same time, complete product page (photos, description, price), 3 keywords per product, basic company profile (300-character presentation).
• Gold (subscription): unlimited products, 10 keywords per product, full showcase (logo, banner, brand color, full presentation in six languages, photo gallery), 5 certificates, 1 presentation video of no more than 15 seconds, 15% ranking boost in the internal search engine, rotating placement in the "Members" block on the home page, detailed statistics, Gold badge.
• Platinum (tier earned, with an active Gold subscription): Gold benefits, 15 keywords, 10 certificates, 25% ranking boost, priority in the "Members" block, one free one-week promotion per calendar quarter, Platinum badge.
• Diamond (tier earned, with an active Gold subscription): Platinum benefits, 20 keywords, 20 certificates, 2 videos, 35% ranking boost, guaranteed daily placement in the "Members" block, one free one-week promotion per calendar month, statistics benchmarked against the sector, Diamond badge.

The Platinum and Diamond tiers cannot be purchased: they are earned with the points described in Article 5. Free promotions not used within their period do not carry over. The ranking boost multiplies a product's relevance and popularity; it never places an off-topic product ahead of a relevant one. ROBY TRADE may change the benefits to improve the service; if an essential benefit is removed or substantially reduced, the subscriber may terminate and obtain a refund of the unused portion of its current period.

5. Points and tiers

• Scale (rolling 12 months): unique visit to a product or the showcase 1 point; visit by a logged-in distributor 3 points; like received 2 points; conversation opened by a distributor 25 points (once per distributor); confirmed order 100 points; order whose receipt is declared by the distributor 100 additional points; 4- or 5-star review 50 points.
• Thresholds: Platinum from 10,000 points over 12 months; Diamond from 40,000 points over 12 months and at least 12 months of subscription seniority.
• Upgrade: as soon as the threshold is crossed, the higher tier is granted and kept at least until the next subscription anniversary date.
• Requalification: on each anniversary date, the tier is recalculated over the last 12 months. Below the threshold, the tier drops by no more than one level (Diamond to Platinum, Platinum to Gold).
• What does not count: visits by the supplier and its team, visits by bots and automated tools, more than 20 points per day from the same IP address, repeat visits by the same visitor on the same day.
• Fraud: any manipulation (fake accounts, automated visits, exchanges of likes or fictitious orders) results in the cancellation of the points concerned, downgrading and, depending on the severity, suspension of the account without refund.
• Points have no monetary value; they are not transferable, convertible or refundable. They are calculated by ROBY TRADE from its own measurements, which are authoritative.

6. Prices

The Gold subscription costs 100 USD per month or 500 USD per year, excluding taxes, payable in advance for the entire period. Prices are set in United States dollars; any amount displayed in another currency is for information only, and exchange or bank fees are borne by the subscriber. Any price change is announced at least 30 days before the relevant due date and applies only from the following renewal; a subscriber who refuses it may terminate before that due date.

7. Taxes and international VAT

• Seller's establishment. ROBY TRADE is established in the State of Montana (United States), which does not levy a general sales tax; the United States does not apply a federal VAT.
• Nature of the service. The subscription is an electronically supplied service provided to a business; it is in principle taxable in the country where the subscriber is established.
• Subscribers established in the European Union. The service is invoiced exclusive of VAT; VAT is payable by the subscriber under the reverse charge mechanism (Articles 44 and 196 of Council Directive 2006/112/EC). The invoice bears the mention "Reverse charge – Article 196 of Directive 2006/112/EC". The subscriber provides a valid intra-Community VAT number, which may be verified in the VIES system.
• Other countries providing for the reverse charge between businesses (in particular the United Kingdom, Switzerland, Norway, Australia, New Zealand, Canada, India, the United Arab Emirates, Saudi Arabia): the subscriber itself declares and pays the local tax due on the service.
• Countries requiring collection by the foreign supplier, including between businesses, or a subscriber who does not substantiate its status as a taxable person: ROBY TRADE adds the tax due at the applicable rate. It is shown separately before payment and on the invoice.
• Subscribers established in the United States: the sales tax of the subscriber's State is added where the law of that State requires it; a valid exemption certificate may be provided.
• Withholding tax. If the law of the subscriber's country requires it to withhold tax from the payment, the subscriber grosses up the payment so that ROBY TRADE receives the full price, unless an exemption is provided for by a tax treaty for which it furnishes supporting documents, and it delivers the withholding certificate.
• The subscriber warrants the accuracy of the tax information it provides. Any tax, penalty or interest resulting from inaccurate information is borne by the subscriber.

8. Subscription, payment and invoice

Subscription is made from the supplier area, on the "My subscription" page. Online payment is made by card via Stripe, a payment service provider; ROBY TRADE never has access to the full card number. Until online payment is available, the subscriber sends a subscription request: ROBY TRADE sends it a means of payment and activates the subscription upon receipt of payment. An electronic invoice is issued for each paid period and remains available in the subscriber's area or the payment portal.

9. Term and renewal

The monthly subscription is entered into for one month and the annual subscription for twelve months, from its activation. Each renews automatically for an identical term, at the price then in force, unless terminated before the due date. ROBY TRADE endeavors to send a reminder before each annual renewal.

10. Termination by the subscriber

The subscriber may terminate at any time from "My subscription" or the payment portal. Termination takes effect at the end of the current period; benefits remain available until that date. A period that has begun is not refunded pro rata, except in the cases provided for in Articles 4, 15 and 16. Switching from monthly to annual is possible at any time; the unused portion of the current month is deducted.

11. No right of withdrawal

The subscription is reserved for professionals: the right of withdrawal provided for consumers does not apply.

12. Non-payment and end of the subscription

If payment fails, further attempts are made by the payment service provider. If the paid period is exceeded by more than 3 days without payment, or at the end of a terminated subscription, the account reverts to the free plan:

• products already online beyond 10 remain online, but no new product may be published as long as the number of products online exceeds 10;
• the showcase reverts to a basic profile; logo, banner, gallery, certificates and video are kept and reappear upon a new subscription;
• points continue to be counted; seniority is kept if the subscription resumes within 90 days.

13. Content provided by the subscriber

The subscriber warrants that the logos, photos, videos (including their music), presentations and certificates it publishes belong to it or that it has the right to use them, that they are accurate and, in the case of certificates, authentic and currently valid. ROBY TRADE may request supporting evidence, remove questionable content and apply the sanctions provided for in the platform's general terms.

14. Visibility without guarantee of results

The subscription improves the subscriber's presentation and visibility on the platform. ROBY TRADE does not guarantee any volume of visits, contacts, orders or revenue. Marketing messages (for example "Become a Gold Member and boost your revenue") express an objective and not a commitment to results.

15. Service availability

ROBY TRADE uses reasonable means to keep the platform permanently accessible, subject to maintenance operations and incidents beyond its control. A total interruption of more than 72 consecutive hours attributable to ROBY TRADE gives entitlement, upon request, to a credit pro rata to the duration of the interruption.

16. Suspension and termination by ROBY TRADE

In the event of a serious breach (fraud, manipulation of points, counterfeiting, unlawful content, non-payment), ROBY TRADE may suspend or terminate the subscription without refund, after informing the subscriber of the reason. If ROBY TRADE ceases to provide the service through no fault of the subscriber, the unused portion of the current period is refunded.

17. Liability

ROBY TRADE's liability in respect of the subscription is limited to the amounts paid by the subscriber during the 12 months preceding the event giving rise to liability. ROBY TRADE is not liable for indirect damages, such as loss of revenue, customers or data.

18. Personal data

The data required for the subscription and for invoicing are processed in accordance with ROBY TRADE's privacy policy. Payment data are processed by Stripe.

19. Amendment of the terms

ROBY TRADE may amend these terms by means of a new dated version, published on the platform and notified to the subscriber. The new version applies from the following renewal; a subscriber who does not accept it may terminate before that date.

20. Governing law and disputes

These terms are governed by the laws of the State of Montana and the federal laws of the United States, excluding the United Nations Convention on Contracts for the International Sale of Goods. The parties shall first seek an amicable settlement for 30 days from the written complaint. Failing that, any dispute falls within the jurisdiction of the competent courts of Flathead County (Montana, United States), subject to the mandatory rules applicable in the subscriber's country.

21. Language

These terms are written in French and translated into Chinese, English, Spanish, Portuguese and Arabic. In the event of any discrepancy, the French version prevails.