General Terms of Sale and Use

Version CGV-2026-11, effective November 15, 2026. It supersedes version CGV-2026-10. Supplier subscriptions (Gold, Platinum, Diamond) are additionally governed by the General Terms of Sale for Subscriptions ("Subscription terms" page).

1. Purpose and publisher

ROBY TRADE is a B2B marketplace that connects professional suppliers and distributors from around the world. The robytrade.com platform is operated by Holding Conseil Power Tech LLC, a limited liability company organized under the laws of the State of Montana (United States), with its registered office at 1001 S Main St, Ste 700, Kalispell, MT 59901, United States (hereinafter "ROBY TRADE"). The platform is not a party to the sales contracts entered into between its members.

2. Registration

Registration is restricted to professionals (companies, self-employed persons). Each account is confirmed by a code received by SMS or email; a mobile number may be linked to only one confirmed account. You are responsible for keeping your password confidential.

3. Verified suppliers

A supplier may publish only once its company has been verified (complete profile, official register of the country, website). The badge certifies that the company exists in the registers; it guarantees neither the quality of the products nor the performance of orders.

4. Orders and payment between members

An order placed on ROBY TRADE is a purchase intent that opens a conversation between the two companies. The platform collects no payment between members, holds no funds and plays no part in delivery. The price, shipping costs, lead times and payment method are agreed directly between supplier and distributor. The version of these terms accepted at the time of the order is kept with the order.

5. Plans and paid services

• Free plan: registration, search, messaging and orders are free for everyone. A free supplier may have up to 10 products online at the same time, with a basic company profile.
• Gold subscription (100 USD per month or 500 USD per year, excluding taxes): unlimited products, full showcase, certificates, presentation video, improved visibility, then access to the Platinum and Diamond tiers based on points earned. It is governed by the General Terms of Sale for Subscriptions.
• Product promotion (10 € per day, 30 € per week): paid by card via Stripe; an invoice is provided.

Payments for paid services are collected by ROBY TRADE through its payment service provider. They never relate to sales between members.

6. Members' obligations

• Publish accurate information about one's company and products.
• Offer no counterfeit goods, and no prohibited or regulated products without authorization.
• Not send unsolicited bulk messages.
• Not manipulate rankings, likes, visits or points (fake accounts, automated visits, like exchanges).
• Comply with the trading safety rules ("Trading safely" page).

7. Moderation and sanctions

ROBY TRADE may warn a member, unpublish a product, withdraw a badge or suspend an account, temporarily or permanently, in the event of a breach, a substantiated report or suspected fraud. The reason is communicated to the person concerned.

8. Liability

ROBY TRADE provides the platform "as is" and shall not be held liable for commercial disputes between members, product defects or financial losses related to a payment made between members. ROBY TRADE does not guarantee any volume of visits, contacts, orders or revenue.

9. Governing law and disputes

These terms are governed by the laws of the State of Montana and the federal laws of the United States, excluding the United Nations Convention on Contracts for the International Sale of Goods. Before taking any action, the parties shall seek an amicable settlement for 30 days. Failing that, any dispute falls within the jurisdiction of the competent courts of Flathead County (Montana, United States), subject to the mandatory rules applicable to professionals established in another country.

10. Language

These terms are written in French and translated into Chinese, English, Spanish, Portuguese and Arabic. In the event of any discrepancy, the French version prevails.