Privacy policy

Version PRIV-2026-11. It supersedes version PRIV-2026-10.

Data controller

Holding Conseil Power Tech LLC, a Montana company (United States), 1001 S Main St, Ste 700, Kalispell, MT 59901, which operates ROBY TRADE. Contact: via your account area or by telephone at +1 406 505 9528.

Data collected

• Account: last name, first name, email, mobile number, country, language, password (hashed).
• Company (suppliers): company name, company number, address, telephone, business email, website, logo, showcase content (presentation, photos, certificates, video).
• Subscription (subscribed suppliers): plan, dates, billing information and tax identification number; card data are processed by Stripe and never reach us.
• Activity: published products, orders, messages, likes, visits, points, reports, notifications, IP address and browser of sessions.

Purposes and legal bases

Provision of the service (contract), verification of companies and fraud prevention, including with respect to points and rankings (legitimate interest and legal obligations), sending confirmation codes (contract), invoicing of subscriptions and promotions (contract and legal obligations), improvement of the service (legitimate interest).

Who sees what

The VAT number and the business email are never displayed. A supplier's contact details are visible only to logged-in distributors. Messages are read only by their participants; the team accesses them only in the event of a report or automatic detection of a risk.

Processors and transfers

Hosting: Vercel (servers in Paris) and Hetzner (Germany). Sending of SMS and emails (Twilio, Brevo). Payment of subscriptions and promotions (Stripe). Machine translation of messages (DeepL). As the company is established in the United States, certain data may be accessed there; these transfers are governed by the European Commission's standard contractual clauses or by the EU–U.S. Data Privacy Framework where the recipient participates in it.

Retention period

Account: as long as it is active, then anonymization upon deletion. Orders and messages: 5 years (commercial evidence), under a neutral name after deletion of the account. Subscription invoices: 10 years. Technical logs: 12 months.

Your rights

Access, rectification, erasure, restriction, portability and objection: from "My account" (editing, deletion) or in writing. You may lodge a complaint with the data protection authority of your country of residence.

Cookies

One session cookie (login), strictly necessary. Any audience measurement tools are activated only with your consent, from the cookie banner.